Customer Service Contacts
Debit & MoneyLine Card Issues
Business Hours | 563.388.2511
After Hours & Weekends | 800.383.8000 or
Self-service with Shazam Brella | click here
Credit Cardmember Services provided by Elan
1.800.558.3424 or login
Bill Pay Customer Service
844.298.8341 | Daily from 6:00AM – 12:00AM
Tax & Accounting
NorthPark Tower | 563.388.2651 | 100 E. Kimberly Road, Davenport, Iowa
West Davenport Branch | 563.388.2534 | 1454 W. Locust Street, Davenport, Iowa
Bettendorf Tower | 563.388.2685 | 2550 Middle Road, Bettendorf, Iowa
P.O. Box 8001, Davenport, Iowa 52808-8001
Let Us Call You
Please complete the form below and one of our banking experts will call you within the next business day.
All confidential inquiries should be directed to our Customer Support Department at 563.388.2511 during regular business hours, or done at one of our Iowa locations.
How can we meet your banking needs?
We offer a range of great alternative banking services for your convenience:
- Lobbies and drive-up windows located at each of our branches
- Northwest Mobile Bank and Online Banking & Business Online and Mobile Banking for account monitoring/transfers
- Mobile Deposit in our Northwest Mobile Bank app
- Deposit or cash withdrawals at our ATMs