Customer Service Contacts
Banking Support
563.388.2511
Debit & MoneyLine Card Issues
Business Hours | 563.388.2511
After Hours & Weekends | 800.383.8000 or
Self-service with Shazam Brella | click here
Credit Cardmember Services provided by Elan
1.800.558.3424 or login
Bill Pay Customer Service
844.298.8341 | Daily from 6:00AM – 12:00AM
Tax & Accounting
563.514.5522
Our Locations
NorthPark Tower | 563.388.2651
West Davenport Branch | 563.388.2534
Bettendorf Tower | 563.388.2685
Mailing Address
P.O. Box 8001, Davenport, IA 52808-8001
Let Us Call You
Please complete the form below and one of our banking experts will call you within the next business day.
All confidential inquiries should be directed to our Customer Support Department at 563.388.2511 during regular business hours, or done at one of our locations.
How can we meet your banking needs?
Although our lobbies are currently closed to walk-in customers, we offer a range of great alternative banking services for your convenience:
- Drive-up windows located at each of our branches
- Northwest Mobile Bank and Online Banking & Business Online and Mobile Banking for account monitoring/transfers
- Mobile Deposit in our Northwest Mobile Bank app
- Deposit or cash withdrawals at our ATMs