Contact Northwest Bank & Trust Company

Customer Service Contacts

Banking Support


Debit & MoneyLine Card Issues

Business Hours | 563.388.2511

After Hours & Weekends | 800.383.8000 or

Self-service with Shazam Brella | click here

Credit Cardmember Services provided by Elan

1.800.558.3424 or login

Bill Pay Customer Service

844.298.8341 | Daily from 6:00AM – 12:00AM

Tax & Accounting


Our Locations

NorthPark Tower | 563.388.2651

West Davenport Branch | 563.388.2534

Bettendorf Tower | 563.388.2685

Mailing Address

P.O. Box 8001, Davenport, IA 52808-8001

Let Us Call You

Please complete the form below and one of our banking experts will call you within the next business day.

All confidential inquiries should be directed to our Customer Support Department at 563.388.2511 during regular business hours, or done at one of our locations

Let Us Call You

How can we meet your banking needs?

Although our lobbies are currently closed to walk-in customers, we offer a range of great alternative banking services for your convenience: